L&N Federal Credit Union in 7412 Dixie Highway

Customer Reviews about L&N Federal Credit Union:

• ★ ☆ ☆ ☆ ☆
  I wish I wasn't stranded out of town with no money. Thank you L&N. I use my debit card for emergencies. I like the security of a credit card and how it isn't tied directly to my bank account so I typically use my Capital One instead. I left my Capital Once card with the wife as I went out of town (still in Ky). I end up having an emergency and try to use the L&N card and it gets declined. I call them up and they inform me since I haven't used the card a lot this year they cancelled it, without notifying me, while keeping the account open. The best they can do is have me come into the branch 2 hours away or they can ship one to my house, also 2 hours away.
  By Matthew Smith, May 07, 2017
• ★ ★ ★ ★ ★
  Karla (manager in the call center ) is fantastic!! I was having uses with my card being properly unblocked so I could book a flight and Karla fixed everything AND more within 2 hours. I am so thankful for the great service!!
  By Brittany Boyle, March 16, 2017
• ★ ☆ ☆ ☆ ☆
  Do not bank with these people. They stole my money. They have money of mine setting in an account and they wont give it to me. I dont owe them anything they just wont give me my money. My phone company tried to take my payment but it wouldn't go through so i called the bank. The bank said that they released my money to the phone company and that the phone company had to accept the money. Well my phone got shut off due to nonpayment. I talked to the bank again and they said it was still the phone company that wasn't completing the the process. So i waited a few days and still nothing. So i went to my phone company and the guy turned his computer around so i could see it. Every time he tried to take my payment out of the bank it said it could not be processed. So i called my bank and they said they would not give me my money back because they did release my money to the phone company but they said i could cancel the payment for a fee of 30 something bucks. So i took the rest of my money out that bank and told them to close my account. They said they couldn't close it. So i told them i dont care what they do and left
  By Jerell Vest, January 18, 2017

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About L&N Federal Credit Union in Louisville